Frequently Asked Questions
Please, check out our frequently asked questions below to see if you can find the answer you're looking for!
1. What is a Discovery Call?
A Discovery Call is a short, no-pressure conversation with one of our healthcare professionals. It’s designed to help you learn more about our services, ask questions, and determine if Porter Medical Group is the right fit for your health goals.
2. Is there a cost for the call?
No, the Discovery Call is completely free. It’s our way of helping you explore your options and make an informed decision about your care before committing to a treatment plan or membership.
3. What can I expect during the call?
You’ll have 15 to 20 minutes to speak with our team about your health needs, concerns, or goals—whether you're interested in weight loss, hormone therapy, I.V. infusions, or primary care. We'll explain how our process works and help you take the next step.
4. Is this a medical consultation?
Not quite. The Discovery Call is informational—it doesn’t include a diagnosis or prescriptions. If you decide to move forward, we’ll schedule a full medical evaluation to create a personalized treatment plan.
5. How do I book one?
Booking is easy. Just visit our website or call/text our office to schedule your Discovery Call. We offer flexible time slots and can often accommodate same-day availability.
1. What is I.V. therapy and how does it work?
I.V. (intravenous) therapy delivers fluids, vitamins, and nutrients directly into your bloodstream. This bypasses your digestive system, allowing for faster and more effective absorption—ideal for hydration, energy recovery, immune support, and more.
2. Who should consider I.V. therapy?
This therapy is perfect for people with low energy, dehydration, weakened immunity, chronic fatigue, or anyone recovering from illness, travel, or physical stress. It’s also beneficial for those with nutrient deficiencies who have trouble absorbing supplements orally.
3. Do I need an appointment?
Yes. Appointments allow us to assess your needs and prepare the right infusion formula. Same-day and mobile services are available in many cases—just contact us to schedule.
4. How long does each session take?
Most I.V. infusions take 30 to 45 minutes, though some may last up to an hour depending on the formulation. You’ll be seated comfortably in a clinical or home setting during the process.
5. Is it safe?
Absolutely. All treatments are administered by licensed medical professionals using sterile equipment and pharmacy-grade solutions. We conduct a health screening before your first session to ensure it's appropriate for you.
1. What is Direct Primary Care (DPC)?
Direct Primary Care is a healthcare model that removes the middleman—no insurance, no co-pays. You pay a simple monthly fee and get direct, unlimited access to your provider. It’s personalized care without the red tape.
2. What services are included in my membership?
Most memberships cover routine checkups, follow-up visits, preventive screenings, chronic disease management, and minor in-office procedures. Labs and prescriptions are coordinated efficiently, with cost transparency every step of the way.
3. Can I really text or call my provider directly?
Yes! That’s one of the biggest benefits. Our patients have direct messaging and phone access for quick questions or concerns—often avoiding unnecessary visits altogether.
4. Do I still need insurance?
We recommend keeping a basic insurance plan or high-deductible policy for emergencies, hospitalizations, or specialist care. But for everyday health needs, your DPC membership covers what really matters: access, time, and trust.
5. What makes this different from traditional clinics?
Time. Relationships. Focus. You’ll never feel rushed, and your concerns will be heard. Our care is proactive—not reactive—because we’re not pressured by billing codes or insurance constraints.
Weight Loss Program – Frequently Asked Questions
1. How do I know if this program is right for me?
If you’ve been struggling to lose weight despite making lifestyle changes, our program may be the solution you’ve been looking for. We typically work with patients who have a BMI of 25 or higher and who are ready to commit to a medically guided process. A brief health screening and consultation will help us determine if you qualify.
2. What tools or treatments are included in the plan?
Depending on your individual needs, we may use prescription weight loss medications, GLP-1 therapy, targeted lab testing, and customized nutritional coaching. We also include goal tracking and regular follow-ups to help you stay on course and see real results.
3. Is physical activity required to lose weight on this program?
Exercise is a valuable component of any healthy lifestyle, but it isn’t a barrier to starting. Whether you're just getting started or already active, we’ll help you integrate movement into your routine at a pace that feels manageable.
4. Will I need to follow a specific diet?
There’s no one-size-fits-all meal plan here. Instead, we work with you to gradually adjust eating habits in ways that align with your goals and daily life. We believe in sustainable changes—not extreme restrictions.
5. Can anyone join the program?
Some health conditions or medications may make weight loss treatments less appropriate or require adjustments. For your safety, we conduct a full health review before enrollment to ensure you’re a good candidate for the plan.
6. What kind of outcomes should I expect?
Patients commonly report losing between 2 to 5 pounds per week. However, results depend on a combination of factors: your commitment, how your body responds, and how consistently the plan is followed. We’ll celebrate every milestone with you.
7. How does ongoing support work?
You’ll have direct access to our clinical team for check-ins, medication management, and coaching. Whether you prefer in-person visits or virtual follow-ups, we make it easy to stay connected and supported.
8. When and how will I receive my prescriptions?
Most patients receive their medication monthly, following a progress review. Depending on the treatment, prescriptions may be sent to your pharmacy or provided through our office.
9. Is there a time limit for the program?
There’s no strict end date. Many patients stay on the program for several months, while others continue with maintenance support long-term. Your plan is personalized and evolves based on your progress.
10. Can I pause or restart the program later?
Absolutely. Life happens, and we’re here when you’re ready. If you need to take a break or rejoin after some time, we’ll reassess your health and pick up right where we left off.
1. How do I know if I need TRT?
Common signs of low testosterone include fatigue, brain fog, reduced muscle mass, low libido, irritability, and poor sleep. If you’re noticing one or more of these, we recommend lab testing to determine your levels.
2. What does the treatment involve?
TRT may be administered through weekly injections, topical gels, or slow-release pellets. The method depends on your preference, lifestyle, and medical history. Your provider will walk you through each option.
3. Will I feel results right away?
Some men begin to notice improvements in mood and energy within 2–4 weeks, while physical changes like muscle gain and improved sexual health often take a bit longer. Consistency and follow-up are key.
4. Are there side effects?
Side effects are rare when therapy is carefully managed. That’s why we monitor labs and symptoms closely throughout the program to adjust dosage if needed and ensure safe, long-term benefits.
5. Is TRT permanent?
Not necessarily. Some patients continue long-term, while others may cycle off depending on their body’s response. We customize your plan to your specific health goals and review it regularly.
1. What is PRP and what is it used for?
Platelet-Rich Plasma (PRP) therapy uses your own blood to promote healing in tissues like tendons, joints, or skin. It’s widely used for orthopedic injuries, hair restoration, and facial rejuvenation.
2. How does the process work?
We draw a small sample of your blood, process it in a centrifuge to isolate the plasma rich in growth factors, and inject it into the targeted area. The entire visit usually takes under an hour.
3. Does it hurt?
Discomfort is minimal. We use numbing agents when necessary and apply gentle techniques to keep the process comfortable. Most patients report only mild soreness afterward, similar to a workout.
4. How many treatments will I need?
It depends on your condition. Some people benefit from a single session, while others need 2–3 treatments spaced weeks apart. We'll create a custom plan based on your goals and response.
5. Is there downtime?
Most people resume normal activity right away. For joint injections, we may recommend limited physical strain for a day or two. Your provider will give you detailed aftercare instructions.